Massachusetts Sports Betting VIP Programs Face Potential Regulatory Changes

The Massachusetts Gaming Commission (MGC) has proposed new responsible gaming rules that would regulate sportsbook VIP programs offered by licensed Massachusetts sports betting operators.

 The proposed rules would require licensed operators to update VIP program policies, host compensation structures, and public disclosures related to loyalty rewards and sportsbook promos.

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Proposed Changes to VIP Program Rules

The MGC’s proposal includes multiple changes focused on responsible gaming practices within sportsbook loyalty and VIP programs. The regulations would apply to both online Massachusetts betting apps and retail sportsbook locations across the state.

Raising the Minimum VIP Eligibility Age

One proposed change would increase the minimum age for VIP program participation to 25 years old. Under the proposal, bettors under 25 would no longer qualify for VIP status or related benefits on Massachusetts sports betting platforms.

Restricting Performance-Based Incentives for VIP Hosts

Another proposed rule would limit or eliminate performance-based compensation for VIP hosts. This would prevent sportsbook employees from receiving incentives tied to how much their assigned customers wager or lose.

The change would apply across Massachusetts online sportsbooks and retail sportsbooks that operate VIP host programs.

Increasing Transparency for Loyalty and Rewards Programs

The MGC is also proposing new disclosure requirements for sportsbook loyalty and VIP programs. Operators would be required to provide clearer public information on eligibility criteria, reward structures, and how benefits are earned.

These transparency requirements would apply to Massachusetts sportsbook promos and rewards offered through the state's sports betting platforms.

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Next Steps for the Massachusetts Gaming Commission

The MGC plans to continue collecting feedback from sportsbook operators, responsible gaming organizations, and the public before finalizing any rule changes. Additional meetings are expected to focus on implementation timelines, enforcement standards and compliance requirements.

If adopted, the rules would place Massachusetts among the first states to implement formal regulatory oversight of sportsbook VIP programs within a legal sports betting framework.